Email Marketing

Email Marketing Integration

Automated lifecycle email flows triggered by Shopify events — from welcome to winback.

Provider required: Email Marketing requires a configured email provider (Resend). The platform admin must configure RESEND_API_KEY and EMAIL_FROM for email delivery to work. Sending is billed from your wallet at 1.5× provider cost.

Lifecycle flows

Welcome series

2–3 email sequence sent after a customer's first purchase or signup.

Abandoned checkout

Up to 3 reminder emails for carts left without completing purchase.

Post-purchase

Order confirmation, shipping updates, and delivery confirmation.

Review request

Triggered 5–7 days after delivery, linked to your Review Collection setup.

Winback

Re-engagement sequence for customers inactive for 30, 60, or 90 days.

What data is accessed

  • Customer email addresses from Shopify (only opted-in customers)
  • Order and product data to personalize email content
  • Email delivery, open, and click events from your email provider

You are responsible for having a valid legal basis (consent or legitimate interest) to email your customers under GDPR, CAN-SPAM, and CASL. Glimmio includes unsubscribe links in all marketing emails.

How to connect

  1. 1 Ensure your Shopify store is connected from Settings → Integrations.
  2. 2 Go to Apps → Email Marketing and click Install.
  3. 3 Configure your sender name and from address.
  4. 4 Enable lifecycle flows from Apps → Email → Flows.

How to disconnect

Go to Apps → Email Marketing → Settings → Disconnect. All scheduled and pending emails will be cancelled. See our data deletion policy for removing email engagement logs.